
GCC Evolution 2024
A short read on how far Global Capability Centers moved in a single year, and what moved with them.
Observations from inside one of the world's fastest-evolving leadership environments
GCCs have entered a new chapter. The conversation is no longer about cost — it is about capability, innovation, and India's growing role in shaping global organisations. Always through the lens of someone who has lived it. Not observed it.

A short read on how far Global Capability Centers moved in a single year, and what moved with them.

Looking back at the early years of GCC evolution, and the assumptions that did not survive them.

Part five: what it takes for India’s Global Capability Centers to move from back office to boardroom.

Part three: the shift from delivering services to owning customer growth from India.

Part one: the hidden power of Global Capability Centers, and why global change increasingly starts in India.

Part two: a practitioner’s playbook for driving global transformation from an India-based GCC.
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