
GCC Evolution 2024
A short read on how far Global Capability Centers moved in a single year, and what moved with them.
Observations from inside one of the world's fastest-evolving leadership environments.
GCCs have entered a new chapter. The conversation is no longer about cost, it is about capability, innovation and India's growing role in shaping global organisations. These articles explore GCC evolution through the lens of someone who has lived it, not observed it.

A short read on how far Global Capability Centers moved in a single year, and what moved with them.

Looking back at the early years of GCC evolution, and the assumptions that did not survive them.

Part five: what it takes for India’s Global Capability Centers to move from back office to boardroom.

Part three: the shift from delivering services to owning customer growth from India.

Part one: the hidden power of Global Capability Centers, and why global change increasingly starts in India.

Part two: a practitioner’s playbook for driving global transformation from an India-based GCC.

Part four: the capabilities the next generation of India-based enterprise leaders will be measured on.
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